Where does Happy Hippo ship?
- United States
- Restrictions apply; we ONLY ship to states and cities where kratom is legal.
- Check your location on the Kratom Legality Map.
- Puerto Rico
- APO and FPO International Military Bases
- Canada
- Restrictions apply; see note below
- Albania
- Austria
- Belgium
- Croatia
- Czech Republic
- Slovakia
Canadian Customers:
Kratom is legal in Canada. However, Canadian law states that certain kratom products may not be marketed for human consumption.
The following Happy Hippo products ARE NOT available for shipment to Canada:
- Capsules
- Energy shots
- Alternative herb products
The following Happy Hippo products ARE available for shipment to Canada (not sold for human consumption):
- Kratom powder
- Kratom liquid extracts
Please limit your purchases to powder or liquid extract products ONLY.
For questions or concerns, please email help@happyhippo.com.
What shipping services does Happy Hippo offer?
- FedEx Standard Overnight
- FedEx 2-Day
- USPS First Class Mail
- Orders weighing less than 1 pound ONLY
- United States addresses ONLY:
- Domestic (continental)
- PO Boxes
- Military
- Territories
- USPS Priority Mail
- United States addresses ONLY:
- PO Boxes
- Military
- Territories
- United States addresses ONLY:
How much does Happy Hippo charge for shipping?
- USPS First Class Mail (3-7 business days, orders weighing less than 1 lb) = $3.97
- USPS Priority (PO Boxes only) = $8.00
- FedEx 2 Day Shipping (orders less than $99) = $9.50
- FedEx 2-Day Shipping (orders $99+) = FREE
- FedEx Standard Overnight Shipping (orders less than $199) = Calculated at checkout
- FedEx Standard Overnight Shipping (orders $199+) = FREE
Where's my tracking information?
- Your order confirmation email
- Your HappyHippo.com account – under Order History
What's the same-day shipping cutoff?
- Weekdays: 2:00 p.m. MT
- Saturday: 10:00 a.m. MT
- Sunday: Not available
Orders must paid and submitted before the cutoff time to qualify for same-day shipping.
I entered the wrong shipping address! What should I do?
If your package hasn’t yet shipped, contact help@happyhippo.com right away. We will do our best to fix the error before it goes out. 👍
If your package was shipped via FedEx and is already in transit, we recommend you download the FedEx Delivery Manager to reroute the package to the correct location.
