-01.jpg){kind=small}
Shipping ServicesUpdated 2 months ago
Where does Happy Hippo ship?
- United States
- Restrictions apply; we ONLY ship to states and cities where kratom is legal.
- Check your location on the Kratom Legality Map.
- Puerto Rico
- APO and FPO International Military Bases
- Canada
- Restrictions apply; see note below
- Albania
- Austria
- Belgium
- Croatia
- Czech Republic
- Slovakia
Canadian Customers:
Kratom is legal in Canada. However, Canadian law states that certain kratom products may not be marketed for human consumption.
The following Happy Hippo products ARE NOT available for shipment to Canada:
- Capsules
- Energy shots
- Alternative herb products
The following Happy Hippo products ARE available for shipment to Canada (not sold for human consumption):
- Kratom powder
- Kratom liquid extracts
Please limit your purchases to powder or liquid extract products ONLY.
For questions or concerns, please email [email protected].
What shipping services does Happy Hippo offer?
- UPS Next Day Air
- UPS 2nd Day Air
- UPS Ground
- USPS First Class Mail
- Orders weighing less than 1 pound ONLY
- United States addresses ONLY:
- Domestic (continental)
- PO Boxes
- Military
- Territories
- USPS Priority Mail
- United States addresses ONLY:
- Domestic (continental)
- PO Boxes
- Military
- Territories
- United States addresses ONLY:
How much does Happy Hippo charge for shipping?
- USPS First Class Mail (3-7 business days, orders weighing less than 1 lb) = $3.97
- USPS Priority (2-4 business days) = Calculated at checkout
- UPS 2nd Day Air (orders less than $100) = $12.50
- UPS 2nd Day Air (orders over $100) = FREE
- UPS Next Day Air (orders less than $250) = Calculated at checkout
- UPS Next Day Air (orders over $250) = FREE
Where's my tracking information?
- Your order confirmation email
- Your HappyHippo.com account – under Order History
What's the same-day shipping cutoff?
We do our best to get packages shipped out same day. Please note same day shipping is not guaranteed.
- Weekdays: UPS 2:00 p.m. MST/ USPS 10:00 a.m. MST
- Saturday: UPS 9:00 a.m. MST/ USPS Not available
- Sunday: Not available
Orders must paid and submitted before the cutoff time to qualify for same-day shipping.
I entered the wrong shipping address! What should I do?
If your package hasn’t yet shipped, contact [email protected] right away. We will do our best to fix the error before it goes out. 👍